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Apart from the applications, government agencies have also advanced with regard to API development. There are roughly 420 public APIs spread throughout about 96 agencies' API developer centers  But data.gov, the main hub for all government APIs, shows 1,927 federal APIs. Of the APIs in the data.gov inventory, the Environmental Protection Agency estimates 

that 75% are used three In general, federal agencies are still in the infancy stage in using digital technologies; the mobile environment in particular (GBC, 2015; Fiorenza, 2013). While government departments have their own websites, none of them are particularly mobile friendly. The four federal websites with greatest traffic—Internal Revenue Service's IRS.gov, 

National Oceanic and Atmospheric Administration's Weather.gov, Office of Personnel Management's Fretwell (2015) notes.Though progress is not as consistent, state governments are gradually changing to fit the mobile world. Out of the 50 states' primary portals, roughly 36 areVision Internet's 2015 local government study recently alsLocal mobile 

Applications are mostly citizen

oriented business-oriented apps for internal employee use are in their developing stage. Common links between county and municipal apps are public service requests and transit. Real-time timetable of the buses and trains is available via transit applications. Public service request apps let people start a service request and see it through—that is, report faulty 

lamps, graffiti, street repair, etc. Many counties and cities also offer tourism and recreational information, therefore highlighting the leisure and entertainment events open to guests. These kind of apps, meant to enhance citizen service experiences, are hyperlocal in character. Cities and counties have to be sensitive to the urgent needs of the communities 

since they are closest to the ones they assist. These applications provide location-based services to offer information particular to the mobile user's According to contexto, almost half of respondents indicated their company offers mobile-friendly citizen services. About one-third of the respondents said their company websites were good. Local governments have thus a 

Great opportunity to become mobile

friendly. Local government authorities do understand the need of changing with the mobile environment. Local government respondents to the Vision Internet (2015) survey ranked the top three benefits mobile friendly as Ziadeh, 2015 notes Based on the 2014 National Association of State Chief Information Officers (NASCIO) study of state CIOs, almost 60% of 

them said the mobile devices and applications were either vital or high priority in their strategic agenda and IT operational objectives. Simultaneously, about half of respondents said that mobility management was mainly or completely disjointed (NASCIO, 2014). The proportion with such view on fragmentation had not changed since the 2012 poll (NASCIO, 

2012). Thus, mobile management with an eye toward businesses makes little development. Although 72% of CIOs claimed their agencies allow BYOD (NASCIO, 2012), just 30% of them thought their companies were equipped to implement and support mobile devices and apps Every state boasts at least one smartphone app. There are 327 apps in the NASCIO 

Collection are enabled and are 

Android-enabled. Twenty-eight states have one to five applications; 22 states have between six and fourteen; three states—California, Utah, and Virginia—have fifteen or more app To help citizens participate, state governments have developed creative apps. Utah developed the first app for Google Glass to deliver transit notification on the spot as well as the first app 

for iPhone in 2009 to help users verify the licensure status of professionals in the state (Newcombe, 2014). Launching the first government Apple Watch app, Arkansas embodies the customized delivery of public services. Designed under Gov2Go, the app offers tailored digital government data and lets the user create reminders and get alerts for government 

activities including property tax payments, car registration renewals, USAJobs.gov, and NPS.gov were not mobile friendly. The NPS.gov has been mobile optimized since that article was published.) Six departments of Defense, Homeland Security, Housing and Urban Development, Transportation, Treasury, and Veterans Affairs did not pass the Google Mobile-Friendly test according to a test the author conducted in 15 federal executive department 

Conclusion

There are roughly 438 federal agencies according to the Federal Register; about 17 percent of them have a presence in the app market and 22 percent have public APIs. Government Business Council (GBC) study of federal managers revealed just 23% of them said they use mobile apps to service their clients. Apart from that, 81% of respondents claimed their agency lacks at least one digital-related expertise; mobile app development was among them. The 

esearch also revealed modest development toward the application of a digital government approach. About 37% of the respondents said their agency uses mobile apps to serve their external customers  citizen-oriented apps and the share dropped to 30% for their internal customers  enterprise-focused apps. Federal agency officials expressed very limited use of apps. Another Fedscoop (2014) poll found that just one-third of respondents said their

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